Cancellation Policy

  1. Cancellation Window : Customers can cancel orders within 8 hours of placing the order.
  2. Cancellation Process : To cancel an order, customers should call our support number 9791008786 with the reason.
  3. Refund Policy :
    • If the cancellation request is made within the cancellation window, a full refund will be issued.
    • Refunds will be processed within 5 business days of receiving the cancellation request.
    • Refunds will be issued to the original payment method used for the purchase.
  4. Cancellation After Shipping :
    • If an order has already been shipped at the time of cancellation request, customers may need to return the item(s) according to the return policy. Return shipping fees may apply.
  5. Modification of Orders : Customers may not be able to modify orders after they have been placed. They should carefully review orders before finalizing them.
  6. Cancellation by Iris Art Lab : Iris Art Lab reserves the right to cancel orders due to reasons such as unavailability of products, pricing errors, or suspicion of fraudulent activity. In such cases, customers will be notified and issued a full refund.
  7. Contact Information : For cancellation requests or inquiries, customers can contact Iris Art Lab at Or call us as 9791008786
  8. Policy Updates : This cancellation policy is subject to change without prior notice. Any updates or modifications will be effective immediately upon posting on the website.

By placing an order on our platform, customers acknowledge that they have read, understood, and agreed to abide by this cancellation policy.

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